RGPD

GENERAL DATA PROTECTION REGULATION

(Regulation (EU) 2016/679)
We process your data for the following purpose:

∙ To maintain the contractual relationship with our customers, for the provision of the services owned by Gandratur Lda. – “MEU HOTEL Porto Gandra”;
∙ To be able to contact our customers through e-mail
∙ Inform our customers about our activities, campaigns, promotions, events, among others, that we consider to be of interest;
∙ To conduct questionnaires on the quality of the services we offer, as well as to carry out loyalty actions.

Legitimate basis of processing

The legitimate basis of the processing is the fulfilment of the contractual or pre-contractual relationship established with our clients, as well as the consent granted and, in its absence, the legitimate interest for sending the information that we consider of interest.

Communications to third parties, Confidentiality

We inform you that Gandratur Lda. – “MEU HOTEL Porto Gandra” does not communicate your data to third parties and keeps absolute confidentiality about the information concerning your contacts or clients. Gandratur Lda. – “MEU HOTEL Porto Gandra” will only communicate your data to third parties in case such communication is necessary for the provision of services.

Data conservation

Gandratur Lda. will keep the data provided while the contractual relationship that motivated their treatment is maintained or during the necessary years to fulfil the legal obligations in force, to solve responsibilities that may arise and while the addressee does not exercise his/her right of suppression or opposition to the treatment of the respective data.

Rights of the data subjects

You will have all rights of access, rectification, exclusion, opposition, limitation of processing, portability and to register complaints which, according to your rights, must be forwarded to the corresponding control authority.

To exercise these rights, you may send them directly to: rgpd@meuhotel.pt or marketing@meuhotel.pt

If you wish to stop receiving commercial information from Gandratur Lda. – “MEU HOTEL Porto Gandra” write in the subject of the e-mail the word “REMOVE”. Send us the e-mail to: rgpd@meuhotel.pt or marketing@meuhotel.pt

If you have any questions regarding our data treatment, do not hesitate to write to us at: rgpd@meuhotel.pt

At Grandratur Lda. – “MEU HOTEL Porto Gandra” we respect your privacy and thank you for your interest in continuing to receive our communications.

For more information please contact:
CNPD – National Commission for Data Protection